What is ISO 9001?
ISO 9001 lets customers trust that they will receive the same product or service every time — and through continual improvement, it only gets better. More than a million organisations worldwide use it.
We provide full consultation from documentation to certification, working with reputed certification bodies such as Bureau Veritas, SGS, Intertek, TÜV NORD and TÜV SÜD, under accreditation bodies like UKAS, NABCB and IAS.
Who needs ISO 9001?
- Any organisation that wants consistent quality and processes — manufacturers, service providers, traders and startups
ISO 9001 requirements
- Context, interested parties and quality policy
- Risks and opportunities
- Competent staff and customer focus
- Controlled design, purchasing and outsourced work
- Monitoring performance and customer satisfaction
- Nonconformity control and corrective action
- Internal audits and management review
Benefits of ISO 9001 certification
- Better performance and productivity
- Less waste and lower costs
- Higher customer satisfaction and repeat business
- International quality recognition
- Easily integrated with ISO 22000 and other systems
How HL Associates gets you certified
- 1Gap analysis
- 2Documentation as per ISO 9001:2015
- 3Implementation and training
- 4Internal audit and management review
- 5Certification audit and query handling
ISO 9001 — frequently asked questions
How long is ISO 9001 certification valid?
Three years from initial certification, with surveillance audits in between. The renewal audit is planned ahead of expiry.
How can I verify my ISO certificate?
Each certificate carries a unique number that can be verified on the certification body's website and, for many accreditation bodies, on the IAF CertSearch database.